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Aditya Birla Finance Limited

Grievance Redressal Mechanism

Level 1

Are you registering a complaint for first time?

Call us at 18002707000 or visit our nearest branch or Write to us.

Level 2

Not happy with our response to your first complaint?

If you are not satisfied with the resolution provided to you, we request you to enter your level 1 complaint number here and submit. This will trigger a message to Customer Redressal Officer who will help in resolving your concern at the earliest. Followed with the form (the one with the complaint number)

Level 3

Not satisfied with our response, then help us help you!

If you are still not satisfied with the resolution then please reach out to our nodal officers.

(Principal) Nodal Officer Name	Details
Designation	Name	Phone Number	E-Mail Address	Address
Nodal Officer East	Sarbani Chowdhury		abfl.nodalofficereast@adityabirlacapital.com	Aditya Birla Finance Ltd, 2nd floor, BFL Bangur Estate 31,Chowringhee Road Kolkata-700016
Nodal Officer West	Mamta Boda		abfl.nodalofficerwest@adityabirlacapital.com	Aditya Birla Finance Limited,10th Floor, R-Tech Park, Nirlon Complex, Goregaon, Mumbai – 400063
Nodal Officer North	Divya Bahl		abfl.nodalofficernorth@adityabirlacapital.com	Aditya Birla Finance Limited, Plot No. 17, Ground Floor, Vijaya Building, Barakhamba Road, New Delhi 110001
Nodal Officer South	Saravana Kumar		abfl.nodalofficersouth@adityabirlacapital.com	Aditya Birla Finance Limited, * Star Avenue, No.1(78), 1st Floor, 6th Cross, Victoria Layout, Victoria Road, Bengaluru, Karnataka – 560025.
Principal Nodal Officer	Arijit Sen	08045860196	grievance.finance@adityabirlacapital.com	Aditya Birla Finance Limited,10th Floor, R-Tech Park, Nirlon Complex, Goregaon, Mumbai – 400063

In case your complaint has not been addressed to your satisfaction after following all the above steps, you can approach the regulatory authority :

Click here to access the complaint lodging portal of the Ombudsman.

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Grievance Redressal Mechanism

Housing Finance

Personal Finance

SME Finance

Need assistance with your queries? We are here for you!

Grievance Redressal Mechanism

Need assistance with
your queries?
We are here for you!